June 13, 2024

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TICKETMASTER – To Refund Postponed Events

According to a report at Billboard, ticket sales and distribution giant Ticketmaster is finalizing a plan to commence refunding fans for thousands of concerts and events postponed due to the coronavirus pandemic.

The move comes as the company found itself buried by an avalanche of criticism for seemingly changing their refund policy to avoid issuing refunds for postponed and rescheduled events in the wake of the COVID-19 outbreak.

Billboard says that, “starting May 1, fans who bought tickets for shows that have been postponed will begin receiving emails from Ticketmaster with the concert’s new dates and the option to initiate a refund including the ticket price and all fees. Fans will have 30 days to request a refund, otherwise their ticket will be good for the rescheduled show.”

The refund plan reportedly comes after several weeks of negotiations involving “five major talent agencies.”

Billboard adds that the refund effort should cover most concerts and festivals through July. Refunds for events that haven’t yet been canceled will be addressed at a later date.

You can read their entire report here.